Workshop on Customer Services In Indian Banking Industry "Adhikoshna"
Workshop on Customer Services in Indian Banking Industry "Adhikoshna", was organized on “Customer services in Indian Banking Industry” on 31st Aug. and 1st sept. in Srijan hall in The IIS University, Jaipur. Dr Deepali Pant Joshi, regional director, RBI, Jaipur, was the speaker for the workshop. She has authored several books, mainly on rural credit. Other experts were Dr Ashish Srivastava, Manager, RBI, Jaipur, Dr Ashish Malhotra, Chief Manager, Cluster Head, Jaipur- Rural region, ICICI Bank. There were three activities viz, Role Play, Modal display and Advertisement related with customer services of Indian banking industry. Students of Department of Commerce participated with enthusiasm and benefited greatly with the practical experiences of the esteemed guests.