Coming soon
Banking and Insurance
This course will enable the students to gain a comprehensive understanding of
money, banking, and different types of insurance products and services.
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Course outcome (at course level) |
Learning and teaching strategies |
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Course Code |
Course title |
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On completion of this course, the students will be able to: CO1 Analyze the functions and significance of money and banking systems. CO2 Evaluate the impact and challenges of internet banking on financial services. CO3 Apply marketing principles to banking services, focusing on customer satisfaction and retention. CO4 Analyze the, types, functions, and investment aspects of insurance to evaluate its role in financial planning CO5 Analyze insurance operations and evaluate the role of agents, premium concepts, claim settlement, and IT applications in insurance. CO6 Contribute effectively in course-specific interaction |
Approach in teaching: Interactive |
Continuous assessment test, Semester end examinations, Quiz, Assignments, Presentation, Individual and group projects |
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Lectures, |
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Discussion, |
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Reading |
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assignments, |
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Whiteboard |
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teaching, case |
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studies |
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25BIE131 |
Banking and Insurance (Theory) |
Learning activities for the students: Role-Playing |
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Exercises, Online |
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Banking |
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Simulation, Case |
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Analysis, |
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Insurance Policy |
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Analysis, Product |
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Comparison |
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Projects |
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• Money - Meaning & Definition of money, Functions of money
• Banking- meaning, evolution of banking system, structure of banks in India, types of products and services
• Central Banking- Concept & Functions, Credit control measures of central bank.
• Negotiable Instruments-Promissory Notes & Bills of Exchange, Cheques, Demand drafts
• Internet Banking :Meaning, Benefits, Mobile banking, Virtual banking, E-payments, ATM Card/Biometric card, Debit/Credit card, Smart card, NEFT, RTGS, ECS (credit/debit)
• E-money : Electronic purse, Digital cash. Challenges of Internet banking
• Service Marketing- meaning and features of services
• Bank marketing- Concept, marketing mix for banks
• Service Quality: Concept and dimensions of service quality, measuring service quality- SERVQUAL Model
• Customer Orientation- Customer Relationship Management : components of CRM, process of CRM, Importance of Customer Retention
• Concept, origin and growth, Characteristics, functions, advantages, and limitations of insurance
• Insurance as an Investment Opportunity, Difference between Insurance & Gambling.
• Types of Insurance: life and general insurance;
• Types of Life Insurance: Annuity, Unit Link, Endowment, Term plan
• Insurance Agents: characteristics, disqualification, and duties of an agent
• Concept of Premium and Settlement of Claim
• Overview of Banc assurance, Micro insurance, rural insurance, mediclaim, and group insurance
• Information Technology (IT) in Insurance
• Jain Khanna Tiwari, Banking and Finance, , VK India Enterprises, New Delhi
• Principles of Banking, macmillian (India) Limited, New Delhi
• An Introduction to computers and their application to Banking, Macmillian (India) Limited, New Delhi
• Indian Institute of Banking and Finance, Digital Banking, Taxmann Publications P.Ltd.
• Ram Mohan Rao, Service Marketing, Pearson Education
• S M Jha ,Bank Marketing, Himalaya Publishing House, New Delhi
• Dhanajay Bagpat, Biztantra, Marketing of Financial Services, , New Delhi
• R.K. Kothari, Mukesh Jain, Risk management in Insurance, , RBD publications
• O P Agarwal,Banking and Insurance, Himalaya Publishing House, New Delhi.
• Khan, Masood Ahmed, Banking in India, Anmol Publication, New Delhi
• N.Kumar & R. Mittal, Banking Law & Practice, Anmol publication, New Delhi
• S Arunajatesan, T R Viswanathan ,Risk Management and Insurance ,Macmillian India, New Delhi
E-Resources
• https://www.rbi.org.in/
• https://www.ibef.org/industry/banking-india
• https://www.irdai.gov.in/ADMINCMS/cms/NormalData_Layout.aspx?page=PageNo...
• https://www.policyholder.gov.in/indian_insurance_market.aspx
Journals
• International Journal of Banking, Accounting and finance
• Indian Journal of Banking and Finance
• Journal of Risk and Insurance
