Course Outcomes |
Learning and teaching strategies |
Assessment Strategies |
|
Approach in teaching: Interactive Classroom lectures, Assignments, PowerPoint presentations, Videos,Sharing reference reading materials and web links.
Learning activities for the students: Case studies, Role plays, Student presentation,Group Discussions |
Quiz Class Test Assignments Observation Oral and PPT presentations CA Exam Semester End Examination |
Business Communication
• Concept, Objectives, Functions, Importance
• Process. Principles & 7C’s of effective communication
Types of Communication
• Formal & Informal, Vertical, Horizontal & Diagonal,
• Verbal & Non- Verbal, Individual &Group, Internal & External.
Barriers to Communication
• (Physical, Semantic, Organizational& Socio-Psychological) & Measures to Overcome the Barriers, Modern Audio -Visual Media of Communication: Importance & Types.
Applied Business Communication
• Interviews
• Group discussion
• Presentation
• Public speaking
Resume Preparation: Essentials
Business Letters:
• Parts of a Business Letter, Format & Types Of Business Letters.
Report Writing :
• Characteristics of a good Report, Importance & Types of Reports , Steps in Report Writing.
ESSENTIAL READINGS
• Pal, Rajendra, Korlahalli, J. S., Essentials of Business Communication, S.Chand, NewDelhi
• Kaul, Asha, Effective Business Communication, Prentice Hall of India, New Delhi
• Gupta, C.B, Business Communication, SultanChand&Sons, NewDelhi
SUGGESTED READINGS
• Dulek, Ronald E. and Fielder, John S., Principles of Business Communication, Macmilan Publishing Company,London.
• Lesikar, Raymond Vincent, Business Communication: Theory and Application, Richard D. Irwin,Illinois.
• Sinha K.K, Business Communication, Taxmann Publications Pvt. Ltd., New Delhi
e-RESOURCES
• Madhukar R.K., Business Communication, Vikas Publishing House Pvt. Limited, Noida https://books.google.co.in/books?id=70h1DwAAQBAJ&printsec=copyright&redi...
JOURNALS
• Prabhandan
• Management Effigy
• The Indian Journal of Commerce