Corporate Etiquette and Personality Development

Paper Code: 
ABFS 301
Credits: 
2
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

To introduce students to the elements of resume building, components of personality development. Emphasis is also given on business Etiquette and mannerisms to help students work in their social skills and grooming.

6.00
Unit I: 
Personality

Define Personality, Determinants of Personality Development, Types of Personalities – Introvert, Extrovert & Ambivert person,
Attitude - Concept -Significance ,Factors affecting attitudes ,Positive attitude–Advantages ,Negative attitude-Disadvantages ,Ways to develop positive attitude,
Concept of motivation -,Significance , Internal and external motives ,Importance of self- motivation, Factors leading to de-motivation

6.00
Unit II: 
Power Dressing: Wardrobe

Power Dressing: Wardrobe Etiquette, Grooming for Success, Body Language, Poise, and Eye Contact, Pronunciation, Voice Modulation, and Diction, Self-Esteem and Confidence, Assertive Behavior, Handling difficult situations with grace, style, and professionalism

6.00
Unit III: 
Personality management

Problem-solving - Conflict and Stress Management ,Decision-making skills ,
Leadership and qualities of a successful leader
Time management
Work ethics –Good manners and etiquette.
Self-esteem: Do's and Don’ts to develop positive self-esteem.

6.00
Unit IV: 
Employability Quotient

Resume building, The art of participating in Group Discussion ,Facing the Personal (HR & Technical) Interview ,Psychometric Analysis, Mock Interview Sessions

6.00
Unit V: 
Corporate Etiquette

Making a Great First Impression, Greetings, Introductions, The Art Of Small Talk and Conversations,
Polishing Business Manners: Handshake, gifts, visiting cards, humor, office behavior etc.
Mastering Cross Cultural Etiquette to deal with Diversity, Dining Etiquette, Understanding the Art of Entertaining: Playing a Gracious Host

Essential Readings: 

• Hurlock, E.B (2006). Personality Development, 28th Reprint. New Delhi: Tata McGraw Hill.
• Stephen P. Robbins and Timothy A. Judge (2014), Organizational Behavior 16th Edition: Prentice Hall. Reference Books:
• Andrews, Sudhir. How to Succeed at Interviews. 21st (rep.) New Delhi.Tata McGraw-Hill 1988.
• Heller, Robert.Effective leadership. Essential Manager series. Dk Publishing, 2002
• Hindle, Tim. Reducing Stress. Essential Manager series. Dk Publishing, 2003
• Lucas, Stephen. Art of Public Speaking. New Delhi. Tata - Mc-Graw Hill. 2001
• Mile, D.J Power of positive thinking. Delhi. Rohan Book Company, (2004).
• Pravesh Kumar. All about Self- Motivation. New Delhi. Goodwill Publishing House. 2005.
• Smith, B . Body Language. Delhi: Rohan Book Company. 2004

Academic Year: