DIGITAL BANKING (THEORY)

Unit I: Digital Banking
Introduction to digital Banking: Need for digital Channels, Customer Preferences and customer expectations for Digital Banking
Digital Banking Products:
Cards: Various types of cards, product features of different types of cards, Benefits of cards to customers, Data security Standard-Requirements, Information Security Issues

ATM, CDM and POS Terminals

ATMs: Meaning of Automated Teller Machines, Product Features and types of ATMs, benefits to customers, Brown Label, and White Label ATMs, ATM Network, IMT systems
Cash Deposit Machines: Meaning, Product Features of CDRs, CDM Network Planning such as Onsite or Offsite
POS Terminals: Meaning, product Features, Types of POS terminals, benefits for merchant and customers, Types of transactions at POS terminals

Mobile Banking and Branchless Banking
Mobile Banking: Meaning, Product Features & Diversity of Mobile banking, Immediate Payment Service (IMPS)
Branchless Banking: Meaning, Objectives, Meaning of Financial Inclusion,Actions required for Financial Inclusion, Banking actionable in FI, Digital Banking Products for Financial Inclusion, Information Security issues in FI, Do’s and Don’t of Internet safety

Payment Systems
Overview of global payment systems, Overview of domestic payment systems, RuPay & RuPay Secure, Mobile wallets, Immediate Payment Service – IMPS, National Unified USSD Platform i.e NUUP, RTGS, NEFT, National Automated Clearing House, Aadhaar Enabled Payment System (AEPS) e-KYC, Cheque Truncation System or CTS, RTGS, NEFT,NETC, BBPS. NPCI : Role and responsibilities.

New Developments in Digital Banking
Overview of the new developments: Fintechs, Blockchain, Crypto Currencies, Business ecosystems, Peer Financing, Cloud, Virtualization, Analytics, Artificial Intelligence, Machine Learning, Internet of things (IoT), etc.