CORPORATE ETIQUETTE AND PERSONALITY DEVELOPMENT

Paper Code: 
ABFS 301
Credits: 
2
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

The course will enable the students to gain knowledge related with the elements of resume building, components of personality development. Emphasis is also given on business Etiquette and mannerisms to help students work in their social skills and grooming.

Course Outcomes: 

 

 

Course

 

 

Learning outcome (at course level)

Learning  and Teaching Strategies

Assessment Strategies

Course Code

 

 

Course Title

 

 

ABFS301

Corporate Etiquette And Personality Development

 (Theory)

 
  1. Apply knowledge and skills gained about personality development, attitude, and motivation for their growth and development.
  2. Make informed choices about their appearance, interact effectively, manage tough situations with composure, and portray a professional image.
  3.  Develop essential skills and qualities related to personality management, allowing them to effectively manage conflicts and stress, make sound decisions, demonstrate leadership, manage time ef, uphold work ethics, and foster positive self-esteem..
  4.  Acquire required skills and information to create impressive resumes, successfully participate in group discussions, confidently confront personal interviews, analyze their own psychometric profiles, and perform well in job.
  5.   Develop essential interpersonal and cultural competence skills necessary for establishing positive relationships, navigating diverse environments, and engaging in professional interactions.
  6. Contribute effectively in course-specific interaction

Approach in teaching: Blended Learning, Collaborative approach, Interactive Lectures, Discussion, Group Projects, PowerPoint presentation.

   

Learning activities for the students:

Self-learning assignments, Seminar presentations, Case Study Analysis, Brainstorming activities, Group Discussion, Debates, Role play

 

Class tests, CA Test,

Semester end examinations, Quiz,

Evaluation of student Presentations,

 

Evaluation of Individual and group projects,

 

Assessment of Project Reports and viva voce.

 

6.00
Unit I: 
Personality –

• Define Personality, Determinants of Personality Development
• Types of Personalities – Introvert, Extrovert & Ambivert person,
• Attitude - Concept -Significance ,Factors affecting attitudes ,Positive attitude–Advantages ,Negative attitude-Disadvantages ,Ways to develop positive attitude,
• Concept of motivation -,Significance , Internal and external motives ,Importance of self- motivation, Factors leading to de-motivation.

6.00
Unit II: 
Personality Development

• Power Dressing: Wardrobe Etiquette
• Grooming for Success
• Body Language, Poise, and Eye Contact
• Pronunciation, Voice Modulation, and Diction
• Self-Esteem and Confidence, Assertive Behavior, Handling difficult situations with grace, style, and professionalism.

6.00
Unit III: 
Personality Management :

• Problem-solving - Conflict and Stress Management, Decision-making skills ,
• Leadership and qualities of a successful leader
• Time management
• Work ethics –Good manners and etiquette.
• Self-esteem: Do's and Don’ts to develop positive self-esteem.

Unit IV: 
Employability Quotient:

• Resume building, The art of participating in Group Discussion
• Facing the Personal (HR & Technical) Interview
• Psychometric Analysis
• Mock Interview Sessions

Unit V: 
Corporate Etiquette

• Making a Great First Impression, Greetings, Introductions, The Art Of Small Talk and Conversations,
• Polishing Business Manners: Handshake, gifts, visiting cards, humor, office behavior etc.
• Mastering Cross Cultural Etiquette to deal with Diversity, Dining Etiquette,
• Understanding the Art of Entertaining: Playing a Gracious Host

Essential Readings: 

• Hurlock, E.B (2006). Personality Development, 28th Reprint. New Delhi: Tata McGraw Hill.
• Stephen P. Robbins and Timothy A. Judge (2014), Organizational Behavior 16th Edition: Prentice Hall. Reference Books:
• Andrews, Sudhir. How to Succeed at Interviews. 21st (rep.) New Delhi.Tata McGraw-Hill 1988.
• Heller, Robert.Effective leadership. Essential Manager series. Dk Publishing, 2002

References: 

Suggested Readings :
• Hindle, Tim. Reducing Stress. Essential Manager series. Dk Publishing, 2003
• Lucas, Stephen. Art of Public Speaking. New Delhi. Tata - Mc-Graw Hill. 2001
• Mile, D.J Power of positive thinking. Delhi. Rohan Book Company, (2004).
• Pravesh Kumar. All about Self- Motivation. New Delhi. Goodwill Publishing House. 2005.
• Smith, B . Body Language. Delhi: Rohan Book Company. 2004
E- Resources:
• Swayam: https://swayam.gov.in/
• NPTEL: http://nptel.ac.in/
• DIKSHA: https://diksha.gov.in/
• E-Skill India: https://www.eskillindia.org/
• National Digital Library: https://ndl.iitkgp.ac.in/
• E-Pathshala: https://ndl.iitkgp.ac.in/
• e-PG Pathshala: https://epgp.inflibnet.ac.in/
• Sakshat: https://www.education.gov.in/en/technology-enabled-learning-1

JOURNALS
• Business Ethics and Leadership (BEL)
• Scientific Research and Development. Modern Communication Studies
• Business Communication.
• Bulletin of the Association for Business Communication
• IDOSR Journal Of Communication And English ...

Academic Year: 
2023-2024
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