Work shop on Customer Services In Indian Banking Industry "Adhikoshna" y

A workshop was organished on “Customer services in Indian Banking Industry” on 31staug and 1st sep in the Srijan hall The IIS University, Jaipur..
Dr Deepali Pant Joshi, regional director, RBI, jaipur, was the speaker for the workshop. Dr Joishi has worked as CMG, Hyderabad, Banking ombudsman for Andhra Pradesh, Principal of Bankers’ Training college, Mumbai, CGM-in-charge, rural planning and credit department. Dr Joshi holds a Phd from the university of Allahabad and is a Fellow of the Harvard University and holds Law and Management degrees. She has authored several books, mainly on the rural credit. Other experts were Dr Ashish Shrivastava Manager RBI Jaipur, Dr Ashish Malhotra, Chief Manager, Cluster head, Jaipur Rural region, ICICI Bank.
There were three activities viz, Role Play, Modal display and Advertisement related with customer services of Indian banking industry. Participants were the final year students of department of commerce .
Students participated with enthusiasm and benefitted with the practical experiences of the esteemed guests.