“Customer services in Indian Banking Industry” ADHIKOSHNA

Date: 31 Aug – 1 sep 2012 Topic: “Customer services in Indian Banking Industry”ADHIKOSHNA There were three activities viz, Role Play, Model display and Advertisement related with customer services of Indian banking industry. Experts: Dr Deepali Pant Joshi, regional director, RBI, jaipur, was the speaker for the workshop. Other experts were Dr Ashish Shrivastava Manager RBI Jaipur, Mr Ashish Malhotra, Chief Manager, Cluster head, Jaipur Rural region, ICICI Bank. Report: Department of Financial studies organized a workshop for two days comprise of Role Play, Model display and advertisement related to customer services on Indian Banking Industry and monetary policy. Dr Deepali Pant Joshi, regional director, RBI, Jaipur was the main chief quest of the workshop. Dr Deepali motivated and praised the work of the students and also suggested new innovations in the banking field. Students were judged on the basis of their presentation and work.